Privacy Policy
The short version
To mail you a print every month we need your name, your email address and your postal address. You type those, and your card, into pages run by Stripe, our payment provider, and Stripe keeps them. This website itself stores no personal information, uses no cookies, and runs no analytics or advertising. We do not sell your information, and we never will.
Who is responsible
lavigo.co and Print Club are run by Maneki Studio, LLC, a Washington limited liability company. For anything in this policy, including a request to see or delete your information, write to info@lavigo.co.
What we collect, and where it lives
- When you subscribe: your name, email address, postal address and card. You enter these on Stripe's checkout page, never on ours, and they are stored by Stripe, which also handles your payments, your subscription and the sales tax due on it. We see your name, email and address in Stripe so we can send your envelopes. We never see your full card number.
- Each month, to mail your envelope: your name and postal address go to the service we use to buy postage and print labels, and to the postal service that carries the envelope. The list we use to do this is deleted once the labels are made.
- If you email us: your message and email address, in our inbox, until we have answered and no longer need it.
- When you visit: our host, Cloudflare, keeps ordinary request logs (such as your IP address and browser) to deliver and protect the site. We do not use them to identify you.
Cookies and tracking
This website does not use cookies, analytics or advertising, and loads nothing from other companies when you visit. Stripe's checkout page sets its own cookies, which Stripe needs to take a payment securely; its own privacy policy covers them. If we ever add analytics, we will ask for your consent first and update this policy before we do.
What we will never do
- Sell, rent or trade your information to anyone.
- Add you to a marketing list you did not ask to join.
- Use your address for anything except sending what you paid for.
Who we share it with
Only the companies that make the club work: Stripe (payments, subscriptions and sales tax), Cloudflare (hosting and our email address), our postage service, and the postal service. We also disclose information when the law requires it, and no more than it requires.
How long we keep it
While you are a member, and afterwards only as long as the law requires for tax and accounting records, which Stripe keeps on our behalf. The monthly mailing list is deleted once each month's labels are made.
Your choices and rights
You can update your address or cancel at any time online. You can also ask us to tell you what we hold about you, to correct it, or to delete it, by writing to info@lavigo.co. We will answer within 30 days. When we delete your information, Stripe may keep the records of past payments that tax law requires it to keep. Depending on where you live, you may have further rights under your state's law; we will honour them, and we will never treat you differently for using them.
Children
Print Club is for adults. We do not knowingly collect information from anyone under 18.
Changes
If we change this policy, we will update the date at the top. If the change affects how we use information we already hold, we will email members before it takes effect.